About Us
PEACE OF MIND Support Services are mental health specialists providing comprehensive NDIS Support to help you achieve your goals.
As a small and independent provider we prioritise each client and ensure that you don't risk being 'just a number' in a caseload.
Our values and ethics are at the heart of what we do; we aim to operate in the most ethical manner by putting our clients first, always being transparent, and providing genuine care (read more about our values below).
Our experienced professionals are dedicated to empowering you with the right support and tools you need to thrive.
Whether you are seeking psychosocial recovery coaching and/or support coordination, we are here to support you every step of the way, through our telehealth or in person services.
Trust us to walk alongside you in your journey to mental well-being.
*Please note that at this time we are only able to support plan-managed and self-managed participants*
Our Values
People First
PEACE OF MIND Support Services put our clients first in everything that we do. We strive to be a provider that stands out amongst the rest, and one that our clients can trust and rely upon. Our clients choice and control over their services is paramount, and we always respect and honour our clients choices and decisions. We appreciate that every individual has their own unique experiences, and we tailor our support to your needs accordingly. We focus on our clients strengths, abilities and skills, and support our clients towards the goals that are important to them.
Transparency
PEACE OF MIND Support Services ensure our clients are informed of the service we are providing to them, as well as the cost to their funding. Our service agreement is more detailed than most, to ensure both the client and provider are on the same page. We adhere to the agreed upon service agreement and assist you to make your funding last the duration of your plan. We provide monthly statements to our clients that details the services provided for the month, and welcome any conversation that promotes transparency or improvement in our services.
Care
Our care for our clients is at the heart of what we do. We are genuine in our desire to support our clients toward their goals and to live a fulfilling life. We celebrate your milestones with you, however small. We find great joy in seeing our clients progress and achieve positive outcomes, and it is the reason we are here. We also appreciate that the journey towards mental wellbeing is not always linear, and we are here to support you wherever you are in your journey. Our professional care for our clients is shown through our attentive support, respect and positive regard.
Who Are We
Loren
RECOVERY COACH & SUPPORT COORDINATOR
Alana
ADMINISTRATION
Shadow & Frankie
EMOTIONAL SUPPORT TEAM
About Loren
With an undergraduate degree in Psychology and extensive experience in mental health and disability, Loren specialises in providing recovery coaching and support coordination to clients with psychosocial disability.
Through her lived experience, Loren appreciates how the smallest steps can sometimes feel like the most difficult, and has a gentle and understanding approach in supporting clients on their journey.